If an item is listed as in-stock on our website, it means it is available at our AKL warehouse. For items not in stock, they may temporarily disappear from the site until restocked or be listed as backorder.

Certainly! You can select the "pick up" option during checkout, and your order will be ready for pickup from our AKL warehouse within 1-2 business days.

While we can include delivery instructions on the label, we cannot guarantee that the courier will follow them. Our standard procedure is to ship products with Authority To Leave (ATL), allowing the courier to leave the product in a safe place as they see fit.

We design our products in-house and manufacture them in China to our stringent specifications. Each product undergoes a thorough design process to eliminate potential issues and ensure exceptional quality. This approach enables us to offer high-quality products at an affordable price. China is the world's manufacturing giant, and there are factories upon factories producing almost identical products but to differing quality standards. Although other retailers may source similar-looking products from different factories in China, we cannot guarantee compatibility, design improvements, or adherence to our quality standards.